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Backorder Advice
| If you received a postcard regarding a backordered item, let us know if you wish to keep your backordered item order open or cancel the order. |
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Billing Issue
| If you are having problems related to billing, please let us know. This site is secure, but DO NOT submit credit card information through this form. |
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Cancel Subscription
| We are sorry to lose a reader, but if you wish to cancel, please fill out this form. |
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Cancel Your Order
| You can cancel phone orders up until 1:00 eastern time on the day the order was made. At this time web orders cannot be cancelled or changed once they are placed. |
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Check Order Status
| You can check with Customer Service about the status of your order through this form. |
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Locate a Back Issue
| If you are unable to find a particular back issue listed on our website, we can check its availability for you. |
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Magazine or Newsletter Account Number Request
| Your account number can be found on the mailing label of your magazine or newsletter. If you no longer have the label, a customer service representative can research the information for you. |
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Magazine or Newsletter Subscription Expiration Date
| You can find the expiration date of your subscription on your magazine or newsletter address label. If it is unavailable, a customer service representative can research the information for you. |
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Request UPS Tracking Number
| If your order is being shipped via UPS you can request a tracking number here. |
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Return Merchandise
| If for any reason you are not satisfied with one of our products, you may return it at anytime. Complete this form to help expedite the process.
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Taunton Store Order Never Received
| If your store order has not arrived and it is beyond the date you were expecting it, please let us know. |